Privacy Policy
Last updated: March 17, 2026. This document outlines how CantonCloud manages personal information and operational data within our high-performance cloud analytics and AI infrastructure.
Our Commitment to Data Integrity
At CantonCloud, we recognize that the data driving your AI and cloud analytics models is your most valuable asset. Transparency is not just a regulatory hurdle; it is a foundational element of the intelligence ecosystems we build for modern enterprises.
We collect only the information necessary to provide robust infrastructure services, improve platform performance, and maintain secure communication with our partners. We do not sell your personal details to third-party brokers.
Information We Collect
Direct Identifiers
When you engage with CantonCloud for cloud data services or AI consulting, we collect:
- Name and professional contact details
- Corporate billing and address information
- Authentication credentials for cloud portals
System Telemetry
To maintain high-performance outcomes, our infrastructure automatically logs:
- API call frequencies and latency metrics
- Device IP addresses and browser signatures
- Usage patterns within the CantonCloud dashboard
How Your Data is Utilized
CantonCloud operates with strict internal processing protocols to ensure every byte of data serves a specific functional purpose.
Service Delivery
We use your information to provision cloud analytics environments, manage user accounts, and provide technical support specifically requested by your enterprise.
Platform Intelligence
Aggregated, non-identifiable telemetry helps us optimize resource allocation across our Cyberjaya infrastructure hubs and improve the accuracy of our built-in AI models.
Legal Compliance
We may process information to satisfy legal obligations in Malaysia, including tax reporting, security auditing, and responding to lawful government requests.
Your Control Over Information
Security & Storage
We utilize industry-standard encryption (AES-256) for data at rest and TLS 1.3 for data in transit. Our primary servers are located in Cyberjaya, Malaysia, benefitting from robust physical security and redundant power systems.
Data is retained only as long as your service contract remains active, or as required by Malaysian financial and regulatory statutes. Once no longer required, data is securely sanitized using cryptographic erasure protocols.
Privacy Inquiries
If you have questions regarding this policy or how CantonCloud handles your enterprise information, please contact our Data Protection Office.
Email Support
info@cantoncloud.digital
Phone
+60 3 6789 1234
Registered Address
Cyberjaya 12, Malaysia